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Sunday, June 1, 2014

The Email Came... I guess I can't really quit then.

Hi again guys.. the email came. This is it, in exact words:

Customer Service, Jun 01 20:14:
Hello SmartyPawz,
Thank you for contacting Animal Jam Support Headquarters!
We are very sorry to hear that you lost your favorite item in Animal Jam. Please rest assured, we do have highly trained moderators who are available 24 hours a day, 7 days a week that actively monitor Jammer activities in Jamaa and review all reports that come in from Jammers just like you. Any Jammers engaging in unfair trading, as well as other inappropriate behavior, is not allowed. If a Jammer is found to be in violation of the Animal Jam rules, a moderator will take appropriate action on their account.
In the meantime, we're happy to let you know that Animal Jam is a very safe game, and we take all necessary precautions to ensure nobody can gain illegal access into our servers. We’re also more than happy to share some tips with you to help you keep your very special items safe which you can find by reading here:
http://help.animaljam.com/entries/20735202
You can also find more information about how to trade safety in the Daily Explorer blog by clicking here:
http://blog.animaljam.com/trading-safety/
We truly appreciate you taking the time to let us know about this incident. Unfortunately, we cannot replace any lost or traded items at this time and apologize for any inconvenience this may cause. As mentioned before, if a Jammer is found to be breaking the Animal Jam rules, a moderator will take swift and appropriate action on their account. Good luck, and we hope you enjoy your time in Jamaa!
All the best, and Play Wild!
Animal Jam HQ

The wait is over! The Summer Carnival has returned to Jamaa, so get ready for some games, prizes and fun all summer long!

This is what really stood out to me:
Unfortunately, we cannot replace any lost or traded items at this time and apologize for any inconvenience this may cause. As mentioned before, if a Jammer is found to be breaking the Animal Jam rules, a moderator will take swift and appropriate action on their account. Good luck, and we hope you enjoy your time in Jamaa!

Well, Animal Jam, I need to say this... YOU BETTER BE SORRY! o3o I needed to do that. I guess I can't quit, I realized I have too many amazing friends that would be terrible to leave behind. Thank you to these jammers for helping me in such a tough situation:
Goldcobra

starpilot20000
norty
KateDaAwezome1
aka12356

Thanks again guys. :( I'm gonna miss my items, but I suppose it is what it is.

~SmartyPawz

P.S. Now donations would be appreciated XD jk you don't have to.

No comments:

Commenting Rules

Attention Jammers: When commenting, please no being mean, bullying, swearing, or having inapropriate conversations! In order to make everyones time on the AJLC as fun and safe as possible, please follow these rules. Remember, every jammer has a right to have their own opinion, so do not be mean or rude to them if they think differently. Online safety is very improtant! Do not be disrespectful or rude to others. Remember to think how you would feel if someone did that to you; no, that does not mean you can be mean or disrespectful back, if they started it. Simply tell me or leave the situation.
Also, no last names, cities or towns. States are okay.

Thanks!
~SmartyPawz

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